Subscription & Cancellation Policy

Last updated: October 19, 2026

A Hart & Kin subscription delivers your supplements automatically, at a lower price, with no contract.
You can skip, pause or cancel online at any time.

How Your Subscription Works
• When you choose "Subscribe & Save" at checkout, you agree that we will charge your payment
method automatically on each billing date, until you cancel.
• You choose how often you receive your order: every 30, 60 or 90 days.
• Each renewal costs the subscription price shown at checkout, plus applicable sales tax.
Shipping is always free.
• Your first order is charged at checkout. Each renewal is charged on the same day of your cycle
and ships after billing.

Renewal Reminders
We'll email you 3 days before each renewal is charged, so you always know what's coming.
Manage, Skip, Pause or Cancel
You're always in control. In your subscription portal you can:
• skip or delay a delivery
• change the frequency, product or quantity
• update your address or payment method
• pause or cancel your subscription

How to cancel: go to [Loop portal link] or click the link in any order email, log in with your email
address and choose "Cancel subscription". It takes less than a minute, and you'll get an email
confirming your cancellation.
To avoid being charged for your next order, cancel at least 24 hours before your next billing date.
A cancellation made after an order is billed applies from the following cycle. You can also email support@hartandkin.com and we'll cancel it for you.

Refunds on Subscription Orders
Subscription orders are covered by the same 90-day guarantee as one-time orders. See our Return
& Refund Policy for conditions. Forgot to cancel before a renewal? Email us within 48 hours of the
charge: if the order hasn't shipped yet, we'll cancel and refund it in full.

Price Changes

If your subscription price changes, we'll email you at least 30 days before it takes effect. You can
cancel before then at no cost.

Failed Payments
If a renewal payment fails, we'll notify you by email and retry. If it keeps failing, your subscription will
be paused until you update your payment method.

Contact
Questions about your subscription? Email support@hartandkin.com. We reply within 24 hours on
business days.